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Lapa Website

Last Updated: May 8, 2019.

This privacy policy governs the User's (“User”, “Lapa User”, “You”) use of this website [findlapa.com] (“Lapa App”, “Application”), created by Lapa Studio, Lda (“Lapa Studio”, “We”, “Us”) for the website [findlapa.com] and served by Lapa Studio, Lda and governs the privacy of the users who choose to use it

Lapa Studio may change this Policy at any time and without notice, effective upon the posting of the revised Policy. Your continued use of the website and store shall be considered your acceptance of the revised Policy.

Collection and Use of Personal Information
Lapa Studio limits its requests for information to what is required to ensure accurate service. When you make a purchase through our online store, we use third-party payment processors to process your purchases. For this end, your order information will be shared via secure (encrypted) means with this third-party payment processor. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account. Examples of user information that may be collected may include, but are not limited to, your name, address, e-mail address, credit-or debit-card information, VAT number and geo-location data through the user's IP address. Lapa Studio does not store any credit card information on our servers.

The third-party credit card processor's privacy policy will apply to the information you provide on the third-party payment processor's web site. You hereby acknowledge and agree that Lapa Studio is not affiliated in any way with the third-party payment processor and that we have no responsibility or liability for the services provided by such third-party or for the third-party's acts or omissions.

Lapa Studio will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.

Use of Cookies
Lapa Studio uses cookies to better the users experience while visiting this website. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information

Contact & Communication
Users contacting Lapa Studio do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely.

Lapa Studio and its employees may use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have. This includes using your details to subscribe you to any email newsletter program the website operates. Your personal information is not passed on to any third parties.

Email Newsletter
Lapa Studio operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion.

Email marketing campaigns sent by Lapa Studio may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

All subscribers are given the opportunity to unsubscribe at any time through an automated system. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.

External Links
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that Lapa Studio participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Lapa Studio will never ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through communication channels such as email.

Lapa Studio may use social sharing buttons on this website which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Lapa and Lapa design are registered trademarks of Lapa Studio, Lda.

Lapa App

Last Updated: May 8, 2019.

This privacy policy governs the User's (“User”, “Lapa User”, “You”) use of this mobile application (“Lapa App”, “Application”), created by Lapa Studio, Lda (“Lapa Studio”, “We”, “Us”) for iOS and Android mobile devices and its interaction with our Bluetooth Low Energy (BLE) tracking devices (“Lapas”, “Lapa Devices”) through our lost & found services (“Lapa Services”).

Lapa Studio may change this Policy at any time and without notice, effective upon the posting of the revised Policy. Your continued use of the website and store shall be considered your acceptance of the revised Policy.

We are committed to ensuring that the User's privacy is protected and that the private data that we collect from the User will only be used in accordance with this privacy statement.

Our Lapa Services are based on the Bluetooth communication between your Lapa App and your Lapa Devices (“Scanning Service”); on the geo-location of your Lapas provided by a community of Lapa App users that share geo-location (e.g., GPS) information with us about any Lapas tracked by their mobile devices (“Location Service”); and on sharing your User Data whenever you actively report your Lapa devices as lost for other Lapa Users to be able to help you (“Report as Lost Service”).

Collected Personal Data and Facebook Authentication.
The Lapa App obtains the information you provide when you register your Lapa account. When you register with us and use the Lapa App, you provide your email address, your profile picture, and an encrypted password.

If you login to the Lapa App with your Facebook account, the Application will ask some Facebook permissions allowing it to retrieve User's Personal Data from it, namely the User's profile picture, email, and friends' list.

Facebook Authentication is a registration and authentication service provided by Facebook Inc. and is connected to the Facebook social network.

For more information about the permissions mentioned above, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The User's email address, profile picture and friends' list is accounted as “User's Personal Data”.

In addition to the User's Personal Data, from the time the User register a Lapa Device we collect information related to the User's Lapa color, picture, name, and description.

The User's Personal Data jointly with the User Lapas' colors, associated pictures, names, and descriptions are accounted as “User's Data” or “User Data”.

All User Data is collected to allow the Lapa App to provide its services. This information may be shared to other Lapa App users only if you explicit share your Lapa devices or report them as lost. We may also use the User's Data to provide support, send updates, and communicate important information, required notices and marketing promotions.

Automatically Collected Information.

Services Usage Analytics.
The Lapa App may collect certain information automatically, including, but not limited to, the platform, model, manufacturer, operating system version of the User's mobile device, usage habits, the timestamps in which the User launches and exits the Application, and geo-location data.

This data is used to create statistical data and reports about the usage of our Application by its users. This data is anonymously sent back to our third party analytics service provider, located in the USA.

Location Services.
The Lapa App automatically retrieves the User's geographic (e.g., GPS) location through his mobile device every time the User is in reach of his Lapa Devices (“Last Seen Position”) or the Lapa Devices of any other Lapa User (“Community Track”). Such information will be properly encrypted and anonymously sent by the User's mobile device to our server, located in the USA, and will be used to update the last seen geo-location of such Lapa Devices without ever referring which User shared such location.

If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the Lapa App, located in your mobile phone settings.

If you just want to use your mobile device's geo-location for the purposes of “Last Seen Position” you can turn off the “Community Track” in the “Settings” menu of the Lapa App.

We will not share your Lapas' current location with other Lapa Users unless you explicit share them or report them as lost.

Information Disclosure
We may only disclose User Data and Automatically Collected Information as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement; if Lapa Studio, Lda is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of this information, as well as any choices you may have regarding this information

User Rights and Opt-out Policy
You have the right to access, correct, delete and/or block the User Data or Automatically Collected Information we hold by recurring to the procedures specified in this privacy policy or by sending us an email to support@findlapa.com.

You can stop all collection of information by the Lapa App easily by uninstalling the Application. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information
We will retain User Data for as long as the User use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you'd like us to delete User Data that you have provided via the Lapa App, please contact us at support@findlapa.com and we will respond in a reasonable time. Please note that some or all of the User Data may be required in order for the Application to function properly.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at support@findlapa.com. We will delete such information from our files within a reasonable time.

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy in the Lapa App. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at support@findlapa.com.

Lapa and Lapa design are registered trademarks of Lapa Studio, Lda.